1. Introduction
Welcome to Yog Sanskriti (“we”, “our”, or “us”).
By accessing or purchasing from our website [www.yogsanskriti.org], you agree to be bound by the following Terms & Conditions.
These terms govern all orders, use of our products, and interactions with the website.
If you do not agree, please refrain from using our services.
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2. Eligibility
To use this website or make a purchase, you must:
Be at least 12 years old, or have parental/guardian consent.
Provide accurate, current, and complete information at checkout.
Use the website only for lawful purposes.
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3. Product Information & Authenticity
All our products are inspired by the ancient science of Yoga, Ayurveda, and natural living.
We ensure that:
Each product description and image is as accurate as possible.
However, minor variations in color, design, or packaging may occur due to natural ingredients, lighting, or batch differences.
We reserve the right to modify, update, or discontinue any product at any time without prior notice.
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4. Pricing Policy
All prices are listed in Indian Rupees (INR) by default. For international users, currency is auto-converted (e.g., USD, CAD) for convenience.
Prices are subject to change without prior notice due to market conditions, import costs, or raw material updates.
In case of a pricing error, Yog Sanskriti reserves the right to cancel or modify the order before shipment.
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5. Order Acceptance & Cancellation
Your order represents an offer to purchase a product.
Once an order is placed and payment confirmed, you will receive an email or WhatsApp confirmation.
We may refuse or cancel any order if:
The product is out of stock,
Payment verification fails, or
The order appears fraudulent or suspicious.
Customers can cancel their order within 2 hours of placing it, provided the item hasn’t been dispatched.
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6. Shipping & Delivery
Please refer to our detailed Shipping Policy page for timelines, delays, and procedures.
Yog Sanskriti is not responsible for delays due to courier partners, customs, or force majeure events.
Once shipped, ownership of the product transfers to the customer.
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7. Returns, Refunds & Replacements
Our return policy is designed for fairness and safety.
You can raise a return or replacement request within 3 days of delivery, only if:
The product is damaged, defective, or incorrect.
You provide valid photo/video proof within 24 hours of delivery.
Non-returnable products include:
Opened consumables (like oils, powders, incense).
Intimate or personal care products.
Digital or downloadable content.
Please refer to our Return & Refund Policy for full details.
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8. Intellectual Property Rights
All website content — including text, graphics, logos, product images, videos, and design — is the intellectual property of Yoga Sanskriti.
Unauthorized use, copying, or reproduction in any form is strictly prohibited.
You may not use our name, logo, or content for commercial purposes without prior written permission.
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9. Health & Safety Disclaimer
Our products and content are intended to promote general well-being and spiritual growth.
They are not a substitute for medical advice, diagnosis, or treatment.
Always consult a qualified health professional before starting any new diet, supplement, or yoga practice.
Yog Sanskriti shall not be held liable for misuse or misinterpretation of product benefits.
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10. Limitation of Liability
Yog Sanskriti, its founders, affiliates, or staff shall not be liable for:
Any indirect, incidental, or consequential damages arising from product use, delay, or delivery.
Any allergic reaction, injury, or discomfort resulting from improper product use or individual sensitivity.
External courier delays, customs rejections, or third-party service failures.
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11. Force Majeure
Yog Sanskriti shall not be held responsible for any failure or delay caused by events beyond its control, including but not limited to natural disasters, strikes, lockdowns, transportation issues, or internet outages.
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12. Privacy & Data Protection
Your privacy is sacred to us.
We do not sell or misuse your data.
Please review our Privacy Policy to understand how we collect, store, and protect your information.
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13. Governing Law & Dispute Resolution
These terms are governed by the laws of India, specifically under the jurisdiction of Delhi, India.
Any dispute shall first be addressed through direct communication with our support team.
If unresolved, disputes may be settled under the Arbitration & Conciliation Act, 1996.
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14. Changes to Terms
Yog Sanskriti reserves the right to revise these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page.
By continuing to use our site, you agree to the updated terms.
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15. Contact Information
For any questions or concerns related to these Terms, please contact us:
📩 Email: yogsanskritii@gmail.com
🌐 Website: [www.yogsanskriti.org]
📞 WhatsApp Support: +91-98969-12015